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Privacy Policy

Effective Date: July 2025
Last Updated: July 2025

DTAC Trading Ltd ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website: www.dtactrading.co.uk.

1. Who We Are

DTAC Trading Ltd is a UK-based business supplying products to independent retailers. For the purpose of data protection law, we are the “data controller” of your personal information.

2. What Information We Collect

We may collect and process the following types of personal data:

  • Contact Information: such as name, email address, phone number, and business address.

  • Account or Order Details: if you place an order or make an enquiry through the website.

  • Technical Data: including IP address, browser type, and usage data collected through cookies.

  • Communications: records of your interactions with us (e.g. emails, contact forms, or chat messages).

3. How We Use Your Information

We only use your information when legally allowed to. Typical uses include:

  • Responding to enquiries or contact form submissions

  • Fulfilling product orders or service agreements

  • Sending administrative or marketing emails (only with consent)

  • Improving our website, services, and customer support

  • Meeting legal or regulatory obligations

4. Legal Bases for Processing

Under UK GDPR, we rely on the following legal bases to process your personal data:

  • Consent – when you opt-in to receive marketing emails

  • Contract – when processing is necessary for fulfilling your order or service request

  • Legal obligation – for complying with tax or legal reporting

  • Legitimate interests – to operate our business effectively (unless overridden by your rights)

5. How We Store and Protect Your Data

We store your personal data securely and only for as long as necessary. We use secure third-party services (e.g. Wix, email platforms) that are compliant with applicable privacy laws.

6. Sharing Your Data

We do not sell your personal data. We may share your information with:

  • Service providers who help operate our site or manage communications (e.g. Wix, email platforms)

  • Payment processors when you make a purchase (if applicable)

  • Legal authorities if required by law

7. Your Data Protection Rights

You have rights under data protection law, including:

  • The right to access, correct, or delete your personal data

  • The right to object to processing or request restriction

  • The right to data portability

  • The right to withdraw consent (if applicable)

  • The right to lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, please contact us at: dataprotection@dtactrading.co.uk

8. Cookies

Our website may use cookies to enhance user experience and track traffic patterns. You will be notified of this via a cookie banner. You can manage cookie preferences in your browser settings.

9. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy practices and recommend reviewing their policies before submitting any data.

10. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.

11. Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact:

DTAC Trading Ltd
Email: dataprotection@dtactrading.co.uk
Registered Office: International House, 22 - 28 Wood Street, Doncaster, South Yorkshire, DN1 3LW.

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